Monday, April 20, 2015

"Amazing Customer Service"

"Okay I ordered from Techno Rv like you guys suggested , for the Surge protector, and Man, do they have some awesome customer service.. They Called me at home today to explain that the order would be a few days late, that it wouldn't be here till the end of the week.. Now let me say, at No time when I ordered it did I EVER expect it to be here before Two weeks, never mind before Friday of This week. LOL.. I think that is Amazing customer service for them to call me At home, not an email, but a Phone call.. and to apologize for it taking so long.. I just ordered iton Sunday. Wow... I will definitely check them for anything else I need, FIRST! He did ask me where I had heard about them and I told him on Facebook with my RV'ing group... I told him, they came highly recommended. He was very happy to hear it.. said "Please, any problems, to call.. That, is Customer Service."

Thursday, April 2, 2015

"Your service is EXCELLENT"

"Phil, I received my portable 50A Progressive EMS and Master Lock cable. My RV is in the body shop for cosmetic corrections and I cannot plug the new device in for a couple of weeks.
Your service is EXCELLENT. The delivery time was 3 days. Packaging superb! Thank you for suggesting the lock. I now understand how EZ it will be to install and secure. You have earned my future business. I will spread the word on the Forest River Forum regarding same." - Mel R.

Friday, March 6, 2015

"What more could a shopper ask for!!!"

"Free shipping...great products...fair prices...what more could a shopper ask for!!!" - Dale C (Madison, SD)

Tuesday, February 3, 2015

"A Quality Company"

"We Purchased from TechnoRV because of past purchases from a quality company. Again they shipped a quality product quick and at a fair price." - Ron (Newark, CA)

Monday, December 8, 2014

"Enjoyed your Personal Help and the Product Warranties"

"Enjoyed your personal help and the product warranties that you offer with the items you sell. It is always frustrating to purchase an electronic gizmo that failed shortly after purchase and the only warranty is what a friend of mine called a threshold warranty - "when it passes out of the door threshold it is no longer covered". Have a good Christmas and will see you at one of the rallies." - Frank I. (Racine, WI).

Thursday, August 21, 2014

"Love Your Caring Customer Service"

"I love your products, but most of all your caring customer service." - Phyllis J - Panama City Beach, FL

Thursday, June 26, 2014

"Will Leave Camping World Behind in my Future Purchases"


"My first time purchasing from Technorv - I purchase the Progressive EMS and the post purchase email tips are really informative. Very unusual for any retailer/supplier. All this and great prices too. I hope you expand your product line as I will leave Camping World behind in my future purchases. And, I am sharing my experiences with my RV buddies!" - Bobby G (Baton Rouge, LA)

Friday, May 9, 2014

"To Say I Am Happy Would Be An Understatement"

I do very little shopping online except for the items that are outrageously over priced in Canada. In this instance you had the surge protector priced lower than anybody even in the U.S. I was pleased to email you over concerns in the shipping price, and after you adjusted it to actual price I still enjoyed considerable savings. It shipped the day I ordered it, and then I got two technical "how to" emails afterwards. Fantastic. Now I wish you sold a ton of other things because I would be a customer for life. To say I am happy would be an understatement. Thanks for making this a safe and expedited purchase. - A Happy Customer

Wednesday, April 23, 2014

"Your Service Has My Utmost Respect."

"Hello Phil.....A big THANK YOU for the GPS series you sent.  So many vendors when you talk with them at a show "forget" their promises of follow up.  NOT YOU!!  I did in fact buy the unit from you but it is your service that has my utmost respect. I am happy to serve as a reference for you anytime. Thanks again." - Carol Powell (Graham, FL).

Tuesday, March 18, 2014

"Customer Service Way Up On Your List Of Priorities"

"THANKS!! Great info to have on hand as I anticipate installation of my surge protector from Progressive Industries. Our Rushmore 5th wheel was purchased in April of 2013. Our previous RV was a motorhome and we had experienced electrical problems in it losing two TV's and fortunately nothing else. The e-mail was a surprise and a pleasant one at that. Most places sell you a product and then you're on your own. Obviously you have customer service way up on your list of priorities. Thanks for being like that!" - Jim E. (Darlington, SC)

Saturday, March 15, 2014

"Highly Recommend Technorv for your Purchases"

"I had a great experience with Phil via Text messaging.  He helped me make the right decision on a wireless repeater system.  I've installed it and it works like a champ.  I highly recommend Technorv for your purchases." - Jerry, Elephant Butte, NM

Monday, February 24, 2014

"Standing Behind the Products you Sell"

"Please tell Phil I appreciate his willingness to handle this return so quickly and completely.  I will try to find something else to buy from you guys in the future based upon standing behind the products you sell." - Joe G (Phoenix, AZ)

Saturday, February 22, 2014

"Pleasure Dealing With You"

"Thanks again Phil, it is a pleasure dealing with you, your service is something that most business have not come close to understanding." - Malcolm S (St. Augustine, FL)

Sunday, October 13, 2013

"Thanks Again for your Outstanding Service"

"Thanks again for your outstanding service.  It has been a unique pleasure to talk with your staff. . . they could do some training for others.  They are great!!!" - Sharon H

Friday, September 20, 2013

"Great After Sales, Great Company"

"Hey Phil, TireTraker more than paid for itself on our second trip following instal. It detected & warned of a leak on my nearside rear tire on my B+ coach. This proved to be a fault on the valve extender. Tire deflating rapidly. I was able to arrest , correct the problem & carried on with trip. I have had a tire deflate on a previous camper. The resultant damage to the underside was horrendous & expensive. Great product., great after sales great company. TIP, DO NOT FIT LOCKING DEVICES. Nightmare to remove. Anyway, campers do not steal from each other." - Bob T

Saturday, May 11, 2013

"The Best in the Business"

"Hi guys.  Below are 2 links. The first is directly to the page for the "Swift Wireless Back Up Camera".  I have several friends who use it on their 5th wheel to align the trailer pin with the truck hitch.  You still need to get out of the truck to check the trailer hight for alignment.

The second link is to Phil's regular website.  There are two other items you may want to look at and consider buying.  

The first is a "Progressive Electric Protection System". There are two models, one can be installed directly in your 5th wheel and the other installed at the campground electric outlet.  It monitors the quality and quantity of the electric flow before it gets into your RV.  If the voltage is to high or low it will not allow the power to go into your 5th wheel.  If the campground electric box is not wired correctly, it will not allow the power to go into your 5th wheel.  I have used this item since 2002 and it has saved me from frying my electric system numerous times.

The other item is the "Tire Tracker".  This is a wireless system that goes on the 5th wheel tires and monitors air pressure and temperature.  I also installed this on my truck and now my motorhome and Jeep.  Again, it saved me from having a blow out that would result in thousands of dollars in body damage.  The device alerts you when there is a change in temperature which happens just before a blow out and it measures tire pressure if there is a slow leak.

Sandy and Rick, you know that I have owned RV's since 1970 and have dealt with hundreds of RV techs and sales people.  In my opinion, Phil is the best in the business when it comes to electronics in an RV and he provides exceptional customer service.  You also know that I do not endorse someone until I have fully vetted them.  You can also watch his videos via the website for "how to's".  Good luck on your new journey and please, please, please ask questions.  Lots and lots of them until everything becomes second nature to you and even then, there are new things to learn." - Steve M

Saturday, February 2, 2013

"Care for the Customer"

"I purchased our much-liked TireTraker tire pressure monitoring system from Phil. From the beginning, I was impressed by his flexibility in shipping to us on the move, his care for the customer, his personal series of friendly support emails about the product, (not required, but very cool) and his money-back guarantee. I am on his distribution list (see below), and I find some good info related to RVing in every issue of his newsletter. Take a look and you may want to add your name to his list." - Ed

Friday, December 21, 2012

Service was BY FAR the VERY BEST of any company!!

"The help and service from TechnoRV was BY FAR the VERY BEST of any company!!! The follow-up e-mails to help with installation were extremely helpful!! I will be singing the praises of TechnoRV forever!! THANKS!!" - Tom W (South Padre Island, TX)

Thursday, December 20, 2012

GREAT customer service

"I received the transformer quickly and from a previous experience I know that if I need any assitance I can just call and Phil will help me. GREAT customer service, thats why I reordered." - Virginia S (Nacogdoches, TX)

Never seen a company do this before

"I really liked the after purchase follow-up by Techno RV. I received an on-line 5 part learning series on how to install and use my new system. Never seen a company do this before." - Bill N (Stayton, OR)