Monday, April 20, 2015

"Amazing Customer Service"

"Okay I ordered from Techno Rv like you guys suggested , for the Surge protector, and Man, do they have some awesome customer service.. They Called me at home today to explain that the order would be a few days late, that it wouldn't be here till the end of the week.. Now let me say, at No time when I ordered it did I EVER expect it to be here before Two weeks, never mind before Friday of This week. LOL.. I think that is Amazing customer service for them to call me At home, not an email, but a Phone call.. and to apologize for it taking so long.. I just ordered iton Sunday. Wow... I will definitely check them for anything else I need, FIRST! He did ask me where I had heard about them and I told him on Facebook with my RV'ing group... I told him, they came highly recommended. He was very happy to hear it.. said "Please, any problems, to call.. That, is Customer Service."

Thursday, April 2, 2015

"Your service is EXCELLENT"

"Phil, I received my portable 50A Progressive EMS and Master Lock cable. My RV is in the body shop for cosmetic corrections and I cannot plug the new device in for a couple of weeks.
Your service is EXCELLENT. The delivery time was 3 days. Packaging superb! Thank you for suggesting the lock. I now understand how EZ it will be to install and secure. You have earned my future business. I will spread the word on the Forest River Forum regarding same." - Mel R.